Asia's wealth managers miss 90% of growth potential by failing the personalization test, Accenture finds
The recent study reveals a "personalization gap," where firms are failing to meet client demands for hyper-personalization, leaving an estimated 90% of potential growth unrealized over a typical three-year planning cycle.
Asia Pacific's unprecedented surge in private wealth is creating a monumental challenge for the region's wealth managers, as a new generation of clients demands hyper-personalized service that many firms are struggling to deliver, according to a new Accenture report released on Wednesday.
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